For any complaints about defects, substitutions and spare parts send an email to containing the QC code from the holographoc label and containing the following details:

-Details of the applicant (company, First Name, Last Name, Address, Phone Number)

Description of the anomaly

Attach the following photos:

-Photo Product seen in its totality

-Photo Of the particular defective

-Photo Holographic label is readable from which the quality control code "QC"

Text and photos must be contained in a single email message.

The shipping costs may are charged to the recipient.

You will then be contacted within 48 hours of our after sales service

Infotel from 9 to 13 from Monday to Friday +39 - 393.88.76.661